Who we are

Ashby Therapy Services (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and disclose personal information. By accessing or using our website you consent to our Privacy Policy

Collection of Personal Information

We may collect personal information from you when you:

• Sign up for our newsletter or other communications.

• Purchase a product or service from us.

• Participate in a survey, contest or promotion.

• Contact us with a question or concern.

Types of personal information we may collect include your name, email address, postal address, phone number and payment information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Use of Personal Information

We may use your personal information to:

• Provide you with products and services.

• Communicate with you about our products, services and promotions.

• Process your payments.

• Respond to your enquiries and requests.

• Conduct research and analytics to improve our products and services.

• Comply with applicable laws, regulations and legal processes.

We may also use your personal information for other purposes that are disclosed to you and to which you consent. If you request a password reset, your IP address will be included in the reset email.

Disclosure of Personal Information

We may disclose your personal information to:

• Our service providers who perform services on our behalf

• Our business partners whom we jointly offer products or services

• Third parties in connection with a merger, acquisition or sale of all or a portion of our assets

• Government authorities or other third parties as required by law or legal process.

We do not sell or rent our personal information to third parties. Visitor comments may be checked through an automated spam detection service.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.

Access & Correction of Personal Information

You have the right to access and correct your personal information that we hold. To request access or correction please contact us at admin@ashbytherapyservices.com.au

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

Overseas Disclosure

We may disclose your personal information to our service providers located in countries outside of Australia. We will take reasonable steps to ensure that any overseas recipients of your personal information comply with applicable privacy laws. 

Cookies & Analytics

We use cookies and similar technologies to collect information about your use of our website. This information may include your IP address, browser type, and pages visited. We also use analytics tools to analyse website usage and improve our products and services. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to Privacy Policy

We reserve the right to change or modify this Privacy Policy at any time, without notice. Your continued use of our website after any such changes shall constitute your acceptance of the modified Privacy Policy.

If you have any questions about the Privacy Policy, Terms and Conditions, Disclaimer or our website, please contact us at admin@ashbytherapyservices.com.au